If you lost access to the email address associated with your Dropbox account but still remember your password, try to sign in to your Dropbox account and then immediately change your email address. Sign in to Dropbox when you know your password If you’re not sure what email address you used used to create your Dropbox account, you can look it up on a connected device, shared folder, or your billing information. Take ownership of those files and then you can add yourself on the access list for them, and then you'll be able to delete them.Find out what email address is associated with your Dropbox account It's simply a function of Windows and how security works on files created by the System account. This is the account that owns those log files because the Dropbox Updater service runs as the System account, which many services use.Īs I explained above, you certainly can delete the log files, but you need to do a little work before you're able to.
In particular, System is the highest level account, even higher than Administrator, but it's not an account that you can use. There are accounts used by the operating system, such as System if you're on a Windows computer, and these accounts are used by the operating system to manage the computer. You're not the only account on your computer, even when you're the only user. The only file you won't be able to delete is the most recent one, as it will likely have a lock on it for being open in the updater t.3 wrote:Īnd for those of us who are the ONLY account on our computer? Why can't I get to these? Deleting old log files really shouldn't be an issue. Once you do that, you can add Administrators/Full Control to the security list and then you'd be able to delete them. The System account is also the owner of the files, so you can't even view the permissions without first taking ownership of them. No other account is listed as having access, not even Administrators. The security on those log files is System/Full Control, meaning the System account, which is the highest level account on your computer even above Administrator, has full control to the files. It just means you have the ability to change the security or take ownership of every file or folder, and that's what you would need to do. Being an admin also doesn't automatically grant you access to every file and folder on your computer.
everything after is demanding admin authorization, even though I am the admin.īeing an administrator means nothing if the security on a file doesn't grant access to administrators.